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Contact Workflow: What Happens After You Submit

Every submission is routed by topic and market before any update is published. Requests with branch-level details and evidence are easier to validate and usually processed faster. If the request involves conflicting data points, we compare the claim with current source records and keep an internal verification note.

We prioritize submissions that affect user decisions directly, such as pricing mismatches, missing menu items, and nutrition labeling errors. Partnership or editorial inquiries are handled in a separate queue to avoid delaying correction requests.

For best results, include one issue per message thread, the exact country and branch context, and proof captured close to the report date. This makes follow-up faster and helps us keep published data reliable for all visitors.

We also track repeat issue patterns to prevent the same correction from resurfacing across related pages. When a validated change affects multiple routes, a broader update pass is scheduled so users do not see conflicting details between menu, calculator, and article content.